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FAQs

What are your business hours?
We are normally in the office Monday - Friday from 9:00am - 4:00pm CST. Hours Saturday & Sunday vary as needed.

 
What is your shipping address?

Our shipping address is:
Theatrical Bulb Supply
5761 St. Rt. 156
Waterloo, IL 62298

 
What types of payment do you accept?

All major credit cards, PayPal, checks, and money orders. We also accept purchase orders from qualified customers.

 
Do you accept purchase orders?

We accept purchase orders from qualified customers. Please contact us for details.

 
Do you offer any price matching?

If you think you've found a lower price elsewhere please contact us.

 

When will my order ship?

Typically orders will ship out the same day if the products are in stock and the order is placed before 2:00pm CST. We normally do not ship on weekends or major holidays. Some products ship directly from the manufacturer and therefore we can not ensure same day shipping on those items. Please contact us if you need to make any special arrangements or for any urgent orders.

 

I need for my order to ship overnight, how do I ensure this happens?

We recommend you contact our customer support team to ensure the product is in stock and that your area is covered by overnight service.

 

I could not find the product I need in your web store.

Please contact us. Even if we do not normally stock the item you are looking for we will do our best to find it for you.